SHIPPING POLICY
We offer free shipping on all orders within the United States.
Orders are processed within 1–3 business days. Delivery typically takes 7–15 business days depending on your location.
Once your order ships, you will receive a tracking number by email so you can follow your package every step of the way.
Please note that shipping times may vary during peak seasons or due to carrier delays beyond our control.
RETURN & EXCHANGE POLICY
Your satisfaction is our priority.
If you are not happy with your purchase, you may request a return within 30 days of receiving your order. Items must be unused and in their original packaging.
To start a return, contact us at support@americanlumara.com with your order number and reason for return. We will guide you through the process.
Refunds are issued to the original payment method within 5–10 business days after we receive the item.
We do not cover return shipping costs unless the item arrived damaged or incorrect.